Welcome to Scale On Insight. These Terms & Conditions govern the use of our website and the professional services provided by Scale On Insight. By accessing our website or engaging our services, you agree to these terms.
About Our Services
Scale On Insight provides e-commerce support and marketplace growth services, including but not limited to:
- Product Image Editing
- E-commerce Creative Design
- A+ Content Development
- Product Listing Creation
- Content Writing
- Catalog Management
- Marketplace Support
- E-commerce Consulting
- Brand Content Optimization
Specific deliverables, timelines, pricing, and project scope are defined separately through proposals, quotations, agreements, or written communication.
Website Usage
Users agree to:
- Use the website lawfully
- Provide accurate information when submitting forms
- Avoid transmitting harmful, misleading, or unlawful content
- Refrain from attempting unauthorized access to website systems or data
Any misuse of the website may result in restricted access and legal action where applicable.
Intellectual Property
All website content, designs, graphics, branding elements, text, layouts, service descriptions, and related materials are owned by Scale On Insight unless otherwise stated. No content may be copied, reproduced, distributed, modified, or commercially used without prior written consent.
Client Responsibilities
Clients are responsible for:
- Providing accurate information and assets
- Ensuring they have rights to all materials submitted
- Reviewing deliverables within agreed timelines
- Providing timely feedback and approvals
Delays in approvals or required information may impact project timelines.
Revisions & Scope Changes
Projects include revisions only as defined within the agreed scope. Requests that substantially alter the original brief, deliverables, or project objectives may be treated as additional work and quoted separately.
Confidentiality
Scale On Insight respects the confidentiality of client information, business data, and project materials. Likewise, clients agree not to disclose proprietary methodologies, processes, pricing structures, or internal documentation shared during the course of a project.
Third-Party Platforms
Our services may involve marketplaces and platforms such as Amazon, Shopify, Flipkart, Noon, Walmart Marketplace, Etsy, and similar ecosystems. Scale On Insight is not responsible for:
- Platform policy changes
- Account suspensions
- Listing removals
- Marketplace algorithm updates
- Third-party technical issues
Service Performance Disclaimer
We work to improve content quality, product presentation, marketplace readiness, and customer engagement. However, business performance can be influenced by numerous factors beyond our control. Therefore, we do not guarantee:
- Specific sales figures
- Revenue outcomes
- Marketplace rankings
- Advertising performance
- Account approvals
- Business growth targets
Limitation of Liability
To the maximum extent permitted by law, Scale On Insight shall not be liable for any indirect, incidental, special, consequential, or business losses arising from the use of our website or services.
Updates to These Terms
We reserve the right to update these Terms & Conditions as our business evolves. Updated versions will be published on this website. Continued use of the website constitutes acceptance of any revisions.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Scale On Insight operates.